Care finder community of practice discussion board
A place to share local experiences, lessons learned, innovations and key evaluation findings across care finder organisations to provide effective and meaningful services.
A place to share local experiences, lessons learned, innovations and key evaluation findings across care finder organisations to provide effective and meaningful services.
Share stories here
Post any good news stories, lessons learned or innovative ideas here.
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Share Trauma informed care training now available in MAClearning on Facebook Share Trauma informed care training now available in MAClearning on Twitter Share Trauma informed care training now available in MAClearning on Linkedin Email Trauma informed care training now available in MAClearning link
Trauma informed care training now available in MAClearning
over 1 year agoTrauma informed care training now available in MAClearning
A Trauma Informed Person-Centred Practice learning element is now available for care finder and PHN staff in MAClearning.
The learning element sits under the broader Responding to Individual Needs learning goal (which also includes learning elements in Mental Health, Dementia, Abuse of an older Person, Hoarding and Squalor) and is available in the Goal Catalogue in MAClearning.
To complete the learning element in MAClearning select the Responding to Individual Needs learning goal in your Goal Catalogue and click on the ‘register’ button. Once the ‘register’ button has been selected, the learning goal... Continue reading
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Share MAC Portal Training: Utilising the My Aged Care Portal effectiveley on Facebook Share MAC Portal Training: Utilising the My Aged Care Portal effectiveley on Twitter Share MAC Portal Training: Utilising the My Aged Care Portal effectiveley on Linkedin Email MAC Portal Training: Utilising the My Aged Care Portal effectiveley link
MAC Portal Training: Utilising the My Aged Care Portal effectiveley
over 1 year agoGood morning, everyone!
There is a training being held by MDS about navigating the MAC Portal online next Tuesday 11th June from 2:00PM-3:30PM. We thought that this may interest you all.
For more information, please see the invite linked below. You can also register via the registration button on this invite.
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Share Helping vulnerable person who is very reluctant to accept any service at risk of eviction to access Hoarding and Squalor Program on Facebook Share Helping vulnerable person who is very reluctant to accept any service at risk of eviction to access Hoarding and Squalor Program on Twitter Share Helping vulnerable person who is very reluctant to accept any service at risk of eviction to access Hoarding and Squalor Program on Linkedin Email Helping vulnerable person who is very reluctant to accept any service at risk of eviction to access Hoarding and Squalor Program link
Helping vulnerable person who is very reluctant to accept any service at risk of eviction to access Hoarding and Squalor Program
by Nicola , over 1 year agoFollowing my care finder presentation to DCJ Housing in Bankstown I received a referral for a vulnerable person who experiences paranoid delusions and is very reluctant to accept services, also has no phone and does not open the door except to a small selection of people. Through the freedom of the CF program , I was able to go with the DCJ specialist to meet with the client and introduce her to the Care Finder Program . After a few weeks of weekly visits and building a rapport with her, she then consented to my contacting MAC to request an... Continue reading
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Share Helping Vulnerable Client obtain additional Respite Care weeks and assisting to obtain Residential permanent care on Facebook Share Helping Vulnerable Client obtain additional Respite Care weeks and assisting to obtain Residential permanent care on Twitter Share Helping Vulnerable Client obtain additional Respite Care weeks and assisting to obtain Residential permanent care on Linkedin Email Helping Vulnerable Client obtain additional Respite Care weeks and assisting to obtain Residential permanent care link
Helping Vulnerable Client obtain additional Respite Care weeks and assisting to obtain Residential permanent care
by Aged Care Connector, over 1 year agoReferral submitted by Liverpool ACAT team.
Client lives alone no family support. Client was out of country had health issues (Heart Condition).
Was flown into AUS by immigration on a priority visa. Client was admitted into Liverpool Hospital.
Upon discharge client did not have home to stay, client was accommodated in care facility under Respite care services. ACAT team reached out to Care Finder team to assist client find permanent residential care. Care finder team was able to make connect with client on mobile. However, later couldn't contact client. Care Finder team made more than 05 follow-up's and were able... Continue reading
Documents
- Branding
- Q&A's
- Online reporting
- MAClearning
- Deliverables
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Agent status on MAC
- Care finder factsheet template - for care finder organisations.DOCX (2.23 MB) (DOCX)
- Care finder Agent functionality in the My Aged Care Portal - March 2023.pdf (251 KB) (pdf)
- Care finder guide - How to access the My Aged Care Service and Support Portal.DOCX (91.1 KB) (DOCX)
- Care finder factsheet template - for PHNs.DOCX (507 KB) (DOCX)
- User Guide - Agent and Agent Manager Functions in My Aged Care v2.PDF (2.68 MB) (PDF)
- Referral Forms
- Kiteworks
- Evaluation Data
- Live Up Resources
- Client Feedback Survey
- CoP Presentations